Medical Records
Receiving Medical Records from Orthopedic Associates
Orthopedic Associates of Flower Mound has partnered with Sharecare Health Data Services to fulfill your request for records. Please see below for all your record request needs.
Orthopedic Associates of Flower Mound is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.
How to Request Your Medical Records
If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.
Click here to submit an online request for medical records.
*Please note – Sharecare will notify you if any fees apply to your request.
If you are unable to complete the electronic form above, download and complete the paper form below. Paper forms are also available at our front desk. We will be happy to submit your request to Sharecare on your behalf. The authorization form must be legible and complete. Authorization that are illegible or incomplete will be returned. Please note the process of records is faster using the online form above.
If you are picking up your medical records in person, please allow 15 business days for completion. Be sure to bring a government-issued ID. To arrange for another individual to pick up the documents for you, please indicate that on the authorization form, and ask them to bring their government-issued ID.
Only the patient, parent/legal guardian, or the patient’s legal health care representative can sign the form to release medical records. If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of an Advance Directive/Durable Power of Attorney for healthcare/Conservatorship.
Click Here to Download Medical Records Request Form
To return the paper form requesting your medical records, please submit in one of the following ways:
Mail to: Orthopedic Associates of Flower Mound, PLLC
5000 Long Prairie Road
Flower Mound, Texas 75028
Fax to: (214) 222-6660
Drop Off In Person Monday – Friday from 8:00 a.m. – 5:00 p.m. at the address above.
Online Third-Party Request for Medical Records
If you are an attorney, insurance company, or any other entity requesting records from our office, please click on the link below to upload your request along with the patient’s authorization. Sharecare will contact you to move forward if payment is required prior to processing. Otherwise, Sharecare will promptly process your request.
For questions or to ask about the status of your request, please call Sharecare at 858-244-1811.
Click here to submit an online Third Party request for medical records.
Frequently Asked Questions
Your records will be ready in 5-7 business days from the receipt of your electronic request.
Contact Customer Service at 858-244-1811.
Take the First Step Today
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